When purchasing from www.itsjustcricket.co.uk you are safe in the knowledge that all your payments are 100% secure and protected from fraud. All payments go through PayPal and 3-D Secure has been installed for fraud checking and additional security.
Whilst we provide a safe and secure online ordering system using SSL encryption, credit card orders placed through the website are done so entirely at your own risk. We do not store your card details and all information supplied to us is used solely to process your order. We never pass your details on to third parties.
Deliveries to UK Mainland addresses will be dispatched within 1-2 working days. If you have ordered a cricket bat with the “knocking-in" service, we ask that you allow an extra 4-5 working days for dispatch, or at peak periods (March/April/May) please allow 7-10 days.
European delivery will normally take 5-7 working days to arrive, or 10-14 days if you have ordered a cricket bat with the "knocking-in" service.
UK Mainland, UK Non-Mainland, Republic of Ireland and Northern Ireland orders of the value of £29.99 or less will be charged £2.99 for delivery. Orders between £30.00 and £99.99 orders will cost £5.50. If your order value is £100 or more, delivery will be free. All UK Mainland deliveries are a 24 hour (Next Day) service regardless of the order value.
For orders outside of the UK, we offer a ship by weight service, meaning your shipping cost will be calculated at checkout based purely on the total weight of the products ordered. A few examples are as follows:
Cricket Ball to Europe: £9.00
Cricket Ball to USA/Canada: £9.00
Cricket Ball to Australia/India/New Zealand: £10.00
Batting Gloves to Europe: £12.00
Batting Gloves to USA/Canada: £12.00
Batting Gloves to Australia/India/New Zealand: £15.00
Cricket Bat to USA/Canada: £15.00
Cricket Bat to Europe: £15.00
Cricket Bat to Australia/India/New Zealand: £30.00
Adult Wheelie/Stand-Up Bag to USA/Canada: £60.00
Adult Wheelie/Stand-Up Bag to Europe: £50.00
Batting Pads to Australia/India/New Zealand: £55.00
Batting Pads to Europe: £20.00
Batting Pads to USA/Canada: £45.00
All 1kg+ orders outside of Europe are sent via air freight express couriers (usually DHL or UPS), which are fully trackable.
Regarding returns, all of our products come with a 14 day money back guarantee (extended for special dispensation over the Christmas/New Year period). This is providing that the item has not been used and is returned as new, in its original packaging and excludes any postal costs incurred, which are your responsibility.