Express deliveries to UK Mainland addresses will be dispatched within 2-3 working days and will always be trackable. Please allow an extra 3-4 days for delivery if you have chosen Standard Delivery option, which may not be trackable. If you have ordered a cricket bat with the “knocking-in" service, we ask that you allow an extra 14-18 days for dispatch, or at peak periods (March-July) it can sometimes be up to 7 days longer than this.
UK Mainland, UK Non-Mainland and Northern Ireland orders up to the value of £19.99 will be charged £3.99 for Standard Delivery (usually arrives within 3-4 days) or £6.99 for Express Delivery (usually arrives within 1-2 days), and orders between £20 and £49.99 are £5.50 Standard Delivery and £8.50 for Express Delivery. If your order value is £50 or more, Standard Delivery will be free and Express Delivery is £9.99.
For orders outside of the UK, we offer a ship by weight service, meaning your shipping cost will be calculated at checkout based purely on the total weight of the products ordered. A few (Standard Delivery) examples are as follows:
Cricket Ball to Europe: £9.00
Cricket Ball to USA: £10.00
Cricket Ball to Australia/India/New Zealand: £10.00
Batting Gloves to Europe: £12.00
Batting Gloves to USA: £12.50
Batting Gloves to Australia/India/New Zealand: £15.00
Cricket Bat to USA: £15.00
Cricket Bat to Canada: £25.00
Cricket Bat to Europe: £20.00
Cricket Bat to Australia/India/New Zealand: £30.00
Adult Wheelie/Stand-Up Bag to USA: £60.00
Adult Wheelie/Stand-Up Bag to Europe: £50.00
Batting Pads to Australia/India/New Zealand: £55.00
Batting Pads to Europe: £20.00
Batting Pads to USA: £40.00
Please note that some Standard Delivery orders outside of the UK will not be trackable, but all Express Delivery orders will be. All 1kg+ orders outside of Europe are sent via air freight couriers (usually DHL or UPS), which are fully trackable and usually take no longer than 3-5 days to arrive regardless of delivery location.
Regarding returns, all of our products come with a 14 day money back guarantee (extended for special dispensation over the Christmas/New Year period). This is providing that the item has not been used and is returned as new, in its original packaging and excludes any postal costs incurred, which are your responsibility. Please note that we cannot refund any returns for bespoke items, such as custom made bats or customised helmets.